Need a clear answer?

Our trained Careline advisors are here to help. Get in touch using the details below.

Please note that calls are recorded for training and quality purposes. By using these services you agree to the Terms of Use and Privacy policy.

Call the Clearblue Careline

Calling us is usually the best way for us to help you with any product related questions or if we haven’t met your expectations. If possible, have the packaging including foil pouches with you when you call so you can quote the LOT number.

Mon - Fri, excluding National Holidays

Telephone: 1-888-698-5039

Calls are free from landlines but mobile operators may charge. Please check with your provider.


Calling from Abroad

International Tel :

+1 514 673 0501*

*Calls are charged at your provider’s international rate


Email us

If you have a general question and can't find the answer on our website then do send us an email. We'll do our best to get back to you within 2 business days. We have a regulatory requirement to investigate all possible product faults so if you think your product may be faulty then you will need to call us, we won't be able to help you by email. If you call please be sure to have the product and its packaging with you as we will be unable to assist you without it.

Have a medical question?

If you have any medical questions or concerns, contact your doctor or healthcare provider.